DALLAS (CBSDFW.COM) – As temperatures soar above 100 degrees, a WWII veteran from Dallas worries for his health and safety.
Robert Shafer, Sr. said that despite paying rent on time in his retirement community, he didn’t work on air conditioning for three months.
“I think it’s shameful,” said Shafer, Sr., 99. “I’ve spent my life in construction and I can almost build a whole new building in the time that this air conditioning hasn’t worked.”
Her son tries to help her.
“I tried to meet with the staff here, the executive director, to get it fixed when it was cooler outside, but they literally did nothing,” Robert Shafer, Jr. said.
Now he feels like he’s getting carried away.
“First they said they were negotiating,” Shafer, Jr. said. “They had to get three bids from different vendors to come and fix the air conditioner. is their response and every time he calls reception all he can get is us’ we’re working on it or waiting for parts.”
Shafer, Jr. said today that a portable unit has been installed in the apartment. However, as it got warmer outside, the CBS 11 crew observed that the thermometer continued to climb, reaching over 90 degrees.
“It’s unlivable,” Shafer, Jr. said. “It’s unlivable.”
CBS 11 tried to speak with employees of Emerson on Harvest Hill to see what was happening and asked to be put in touch with management, but were told they would not comment at this time.
Legal experts assess what you can do if you find yourself in a similar situation.
“You should apply for repaired relief and you should do it in writing because that triggers the property code, the legal rights, that you have to take them to court,” said Farwah Raza, the supervising attorney at the court. Northwest Texas Legal Aid.
She said you’ll want to do it by certified mail so you have proof and make sure you say the situation affects your health and safety.
“You know, if you’re a disabled person, you should also seek reasonable accommodations under the Fair Housing Act,” Raza added.
Northwest Texas Legal Aid then said to give the resort time to make repairs, usually about five days. If there is no response, you should file a petition with your local justice of the peace and go from there.
The Shafers are working to figure out their next move.
“There aren’t very many of us here and they don’t care,” Shafer, Sr. said. “They just don’t care.”